Legal notice
Last updated: 26 October 2026
This legal notice is published under Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE). It identifies who runs this website and sets the terms for using it.
1. Who runs this website
- Trading name
- guestreservas
- Company
- [Registered company name — add in config.php]
- NIF / CIF
- [Tax ID (NIF/CIF) — add in config.php]
- Registered office
- Calle de Alcalá, 42, 28014 Madrid, Madrid, España
- Commercial registry
- [Registro Mercantil details — add in config.php]
- Travel agency licence
- [Comunidad de Madrid travel agency licence number — add in config.php]
- contacto@guestreservas.org
- Phone
- +34 960 102 554
2. Using this website
By browsing this website you accept these terms. You agree to use the website lawfully and not to:
- send false booking requests, or requests in someone else's name;
- try to access the admin area, other people's data, or our systems without permission;
- send spam, malware or automated requests through our forms.
Booking a tour is covered by our Booking terms, not by this notice.
3. Content and accuracy
We work to keep tour descriptions, routes, dates and prices up to date. Prices shown are "from" prices per person in euros. The final price, what's included and availability are confirmed in writing before you book. If we find an error on the website, we will correct it as soon as possible.
4. Intellectual property
The text, design, logo and layout of this website belong to guestreservas or are used with permission. You may view and print pages for your own use. You may not copy, republish or sell them without our written permission.
5. Links to other websites
We link to some outside services, such as Google Maps. We don't control those websites and are not responsible for their content or privacy practices.
6. Liability
We aim to keep the website available and secure, but we can't promise it will always be free of interruptions or errors. Nothing in this notice limits your rights as a consumer under Spanish and EU law.
7. Personal data and cookies
How we handle your personal data is explained in our Privacy policy. How we use cookies is explained in our Cookies policy.
8. Complaints
If something goes wrong, contact us first and choose the topic "Complaint". Official complaint forms (hojas de reclamaciones) are available at our office. You can also contact the consumer affairs office of the Comunidad de Madrid or your local consumer office.
9. Applicable law
These terms are governed by Spanish law. If you are a consumer, you can bring a claim in the courts of the place where you live, as consumer law allows.